For New Castle County residents seeking repair or replacement for your gas, oil, or electric heating system, call us or apply online following the steps below.

This is not an emergency service. While we do our best to work quickly, we cannot guarantee repairs or replacements in crisis situations. For emergency support, please contact Milford Housing Development Corporation online or by phone at 302-422-8255.

Eligibility & Requirements

Eligibility requirements for heating support include:

  • Residential housing
    • Rowhomes, single family homes, and trailers all acceptable
    • No multi-family homes
  • Homeowners and renters
    • Renters must have landlord permission and a copy of rental agreement
  • Income not greater than 200% of the Federal Poverty Level

Apply Online

Name(Required)
Address(Required)
Please use a consistent primary email so that we can link this form submission with your other information!
Emergency Contact Name(Required)
Are you currently employed?(Required)
Date of birth(Required)
Do any of these apply to you currently?
(if multifamily building: floors of the space for your household, not of the building)
Are you facing any of these issues currently?
Including you
Name Actions
 

Documentation

No other proof will be accepted
Accepted file types: jpg, gif, png, pdf, Max. file size: 5 MB.
For all adults over 18 years old
Drop files here or
Accepted file types: jpg, gif, png, pdf, Max. file size: 5 MB.
    For all adults over 18 years old
    Drop files here or
    Accepted file types: jpg, gif, png, pdf, Max. file size: 5 MB.
      Proof of ownership via deed or title and county taxes
      Accepted file types: jpg, gif, png, pdf, Max. file size: 5 MB.
      Proof of ownership via deed or title and county taxes
      Accepted file types: jpg, gif, png, pdf, Max. file size: 5 MB.
      Current driver’s license with current address
      Or non-driver ID card, with current address
      Or mortgage statement
      Or utility or cable bill
      Or bank statement with DE address
      Accepted file types: jpg, gif, png, pdf, Max. file size: 5 MB.
      Paystubs for the last 3 months
      Or year-to-date pay stub if a household member has worked at the same company for 1 year or more.
      Or proof of tax records for self-employed
      Or NO INCOME DECLARATION from State Service Center
      Or Proof of Disability Documentation
      Unearned Income (SSI, SSD, Unemployment, Pension, GA, Other)
      Drop files here or
      Accepted file types: jpg, gif, png, pdf, Max. file size: 5 MB.
        Attached current copies of your electric, natural gas, and propane bills with current address and account numbers
        Drop files here or
        Accepted file types: jpg, gif, png, pdf, Max. file size: 5 MB.

          Agreement

          I (Applicant) certify that I have read and fully understand the information on this application and that it is true and correct. I agree to notify ECA of any changes to this application within ten (10) days. I certify that this is the only application submitted from or on behalf of my household. I understand that it is against the law to make false statements and that I will be subject to prosecution if I do. I understand the right to a fair hearing if I am dissatisfied with the application process or eligibility decision. I authorize ECA and the Department of Health and Social Services (DHSS) to obtain information about my utility / heating costs, usage, and billing history from my Vendor(s). I authorize ECA and my Energy Services Provider to disclose my customer data. Please note that the Energy Services Provider will have no control over the data disclosed pursuant to this consent and will not be responsible for monitoring or taking steps to ensure that DHSS maintains the confidentiality of the data or uses the data as authorized by the applicant. I further agree to hold harmless and/or release my Energy Services Provider against any claims, losses, demands, damages, or liability of any kind caused by or allegedly caused by such data and/or contractual work. I am aware and I agree as the applicant that ECA and their subcontractors will perform a Final Inspection after the heating repair/replacement services are completed. I authorize ECA to refer my application to programs within State Agencies as deemed beneficial to my household. Eligibility for the Program (RRHACE) does not guarantee Replacement/Repair services will be provided.

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